Our Guarantee: Refund and Return Policy (for Non-Perishable Items)

It is our goal to provide you with the highest quality, fresh, perfectly packaged products.  Customer satisfaction is our priority.  We stand behind the quality and presentation of our products -- 100% guaranteed!

If you are not satisfied with your gift, perishable or non-perishable, for any reason, please contact us within 10 days of the purchase. If the gift is unsatisfactory, you will receive a full refund.

We only accept physical returns for non-perishable items. For non-perishable item you would like to return, please call or e-mail us. We will send to you a recall shipping label within 7 business days. Simply re-box the item being returned and affix the label to the outside of the package. Please make sure the box is securely wrapped.

You may then call the carrier to pick up the package. There is no shipping charge to you for the return package. Bedford Custom Baskets, LLC will cover the cost. A credit will be issued to the sender's credit card within 30 days of receipt and inspection of the item.